If you're unsure which is better for your needs, find out more about our schemes. It is important to make web sites accessible to all users. What is a tenancy deposit dispute? The Housing and Property Chamber First-tier tribunal for Scotland found that Mark Bradley of Gourock had not protected his tenant’s deposit for five and a half years, when he should have protected it within 30 working days of the start of the tenancy. Based in Belfast, we are the only scheme operating from Northern Ireland and we provide easy to use, award winning service. The key features of an AST are: it began on or after 15 January 1989; Find out more about our services today. Tenancy Deposit Scheme, Offering government backed deposit protection services across the UK You can now filter and sort your deposit protection history. Tenancy Deposit Scheme, Offering government backed deposit protection services across the UK Reposit has provided my tenants with a more affordable option than the traditional deposit scheme and at no cost to me, the Landlord. Know your rights, understand your assured shorthold tenancy agreement and ensure your deposit is protected - now a legal requirement within the UK. Login; Login Help; Search; Home » Accessibility. It is your responsibility to ensure that tenants, and anyone paying a deposit on their behalf, receive the prescribed information to which they are entitled. Simply raise or respond to a TDS insured dispute by using the Is My Deposit Protected page without logging in and, when prompted, register a dispute account. Staff were in touch with updates and business as usual. Starting a tenancy; One of my tenancies is ending; The dispute resolution process ; I'd like some letting guidance; I'm a landlord. Friendly, approachable, informative and innovative- everything an agent could hope & wish for. Your landlord can choose to protect your deposit with our insured scheme, where they hold the deposit, or the custodial scheme, where they pay the deposit to us. Help & Support Search. A valuable affiliation for us, that we clearly benefit from. Designed for landlords and agents to protect tenancy deposits. #NewsStory: How to prepare for the Tenancy Deposit Scheme Annual Data Snapshot; #NewsStory: New TDS Mobile App Helps Tenants Manage Their Tenancy Deposit Home; I'm an agent. Starting a tenancy; My tenants are moving out; I want to know more about disputes; Submitting a single deposit; I'd like some letting guidance; I'm a tenant. The legislation was put forward as part of a package designed to raise standards in the private renting sector. Accessibility. For Landlords & Agents. If there is disagreement at the end of the tenancy over how much of the deposit is returned to the tenant and how much the agent/landlord is entitled to keep, you can use the dispute resolution mechanism to resolve the... How to submit evidence A screen-by-screen guide to submitting evidence. As a new business I need the support and guidance and at every stage of the process, I’ve had this! A landlord has been ordered to pay his ex-tenant £1,500 after failing to protect her deposit with an approved scheme. Deposits need to be protected on the standard type of tenancy with private landlords, called an 'assured shorthold tenancy' (AST). Home; I'm an agent. Provide your tenant with the prescribed information and deposit protection certificate. The Court further held that no scheme can impose an initial requirement that a deposit must be protected within 14 days, a failure to adhere to which will allow a tenant to claim against the landlord. We are an award-winning Belfast based service, protecting deposits on private tenancies and resolving disputes over their return. I also used the guides to manage landlords expectations, thank you! Deposit £499.99 and under: £17.50 (inc VAT) FREE: £13.20 (inc VAT) FREE: Deposit £500 and over: £24.00 (inc VAT) FREE: £17.95 (inc VAT) FREE: Join: Join TDS Insured: Join TDS Custodial - Free: Join Deposit Guard Insured: Join Deposit Guard Custodial Very happy with the service received so far. We protect your tenancy deposits, with the reassurance that disputes arising at the end of the tenancy will be resolved quickly, fairly and for free. Previous Next. You choose between Insured Protection (you hold the deposit) and Custodial Protection (we hold the deposit). Trusted, safe and secure. You can find our Insured scheme here.. I have used the Tenancy Deposit Scheme for numerous years. The main failings are the difficulty to submit evidence, the poor decisions by the adjudicators, the ignoring of photographic evidence, the mistakes by the adjudicators in working out unpaid rent (I had to complain to get the correct amount), the DPS losing evidence and not acknowledging they had received recorded post days after receipt. Based in Hemel Hempstead, we provide an easy to use, award winning service, at the core of which is our committed people and our powerful online deposit management system. We’re authorised by the government to protect deposits for tenancies in England and Wales and are the biggest provider of deposit protection in the UK. Starting a tenancy; One of my tenancies is ending; The dispute resolution process; I'd like some letting guidance; I'm a landlord. You have the ability to Renew an existing tenant where you have issued a new AST without the need to re-enter all the tenancy details. Login. TDS are a critical partner in delivering our award-winning lettings services and give us and our consumers incredible support. The presenters understand the issues that arise when handling deposits and communicate the information in a professional and knowledgeable manner. Trusted, safe and secure. We keep hold of the deposit and safeguard it throughout the tenancy. Know your rights, understand your assured shorthold tenancy agreement and ensure your deposit is protected - now a legal requirement within the UK. Our login page prevents unauthorised access to private information and functions. LOGIN ACTIVATE ACCOUNT IS MY DEPOSIT PROTECTED? Tenancy Deposit Scheme, Offering government backed deposit protection services across the UK Tenancy Deposit Scheme; If you don’t rent your home on an assured shorthold tenancy, your landlord can accept valuable items (for example a car or watch) as a deposit instead of money. A fund which offers interest-free loans to tenants who are struggling with rent arrears has opened for applications. Always time well spent. Your TDS Deposit protection certificate will look like this: The landlord passes your deposit to TDS at the beginning of the tenancy, TDS holds and protected the deposit directly, The landlord did not pay a fee for deposit protection, The deposit protection certificate ID looks like EW1234567. I have had occasion to use the deductions template twice, since the excellent course I attended with you in Birmingham, and both times successfully managed to avoid dispute. Join Tenancy Deposit Scheme Custodial for free, fast, secure custodial deposit protection. Pay a small fee (Insured) or pass the deposit to us for free (Custodial). I commend the attitudes and commitment of the staff and appreciate they were on hand to continue with their services even though they were going through a very rough time themselves. Insured, where you hold the deposit and pay us a fee to protect it. If you’re a tenant and you’ve paid a deposit to your landlord or letting agent, you may be wondering what happens to it. Find out more about our services today. I have also previously enquired about your dispute resolution service evidence submitting system and it is preferable for me. You need to login and submit your request or response and give us your bank details. Member Login ; Welcome to mydeposits Jersey. Search. My Deposits is an easy to understand government authorised and guaranteed tenant deposit protection scheme (DPS). TDS insure the deposit they do not hold it, The landlord or agent holds the deposit in their own account, The deposit protection certificate ID looks like uh7sbj8gk, The landlord or agent paid a fee for deposit protection. A great company to associate with, understanding of our business and the ever changing market. The Zero Deposit Guarantee allows you to rent your next home without paying an expensive security deposit, or you can unlock the money you have tied up with an existing deposit. You will have a member login and should provide your username and password on the Login page. Deposit protection went live in November 2015. You may have an existing account, you may need to setup or activate an account or you may not need an account at all. All contents copyright 2021 Tenancy Deposit Solutions Ltd (company registered in England, no: 05861648). As we do not know when a tenancy will end, we will not send you a reminder about this. The system is easy to use and if we ever need assistance our requests are dealt with promptly. This information will be on the deposit protection certificate and will be included within the ‘ prescribed information’ with your tenancy agreement. During the traumatic event at the TDS Headquarters, despite the severity of the event services were resumed as normal almost immediately. I have used TDS since it’s inception and still find it the best of the deposit providers. We keep hold of the deposit and safeguard it throughout ... PRESS RELEASE: mydeposits Jersey reappointed as island’s tenancy deposit scheme We are a not-for-profit company authorised by the Department for Communities to operate custodial and insurance based tenancy deposit protection schemes … Tenancy Deposit Scheme, Offering government backed deposit protection services across the UK Deposit protection went live in November 2015. A choice of schemes We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. Request repayment of the deposit (custodial scheme only) View your tenancy deposit protection; Submit a tenancy deposit dispute; If you are logging in for the first time, please activate your account using the code sent by email or by SMS when your landlord/agent registered your deposit. Tenancy Deposit Scheme, Offering government backed deposit protection services across the UK © 2021 The Dispute Service Limited, All Rights Reserved. If you are using your account for the first time please verify your details below to … Well done and a HUGE thank you for your continued service. Member Login ; Welcome to mydeposits Jersey. TDS recognises that some Insured members wish to delegate the task of raising or responding to disputes without providing full account management. We designed the page to be as intuitive and intelligent as possible but we do recognise that various people access our services for different reasons and you may not know how to access private content. Become a member and ‘Register a Deposit’ in just a few minutes. Join Tenancy Deposit Scheme Custodial for free, fast, secure custodial deposit protection. Recently, one of my tenants has left leaving significant damage to the property. mydeposits is a leading tenancy deposit protection scheme provider, authorised by the UK Government. You can use it to report a problem or suggest an improvement to a webpage. Login. Designed for landlords and agents to protect tenancy deposits. We have a dedicated function for this just type in the certificate code on the Is My Deposit Protected page and we will check both schemes for you. This will create a dedicated dispute only account that is secure and can be used for future disputes. #ASKTDS – Should I pay my deposit before or after signing a tenancy agreement? All contents copyright 2021 Tenancy Deposit Solutions Ltd (company registered in England, no: 05861648). There are three government-backed deposit protection schemes: Deposit Protection Service (DPS), MyDeposits and Tenancy Deposit Scheme (TDS). The above failings lead me to have a look at the reviews on Trust Pilot and you have a better feedback score. For Tenants. Starting a tenancy; My tenants are moving out; I want to know more about disputes; Submitting a single deposit; I'd like some letting guidance; I'm a tenant. You can now filter and sort your deposit protection history. The deposit legislation applies to all residential properties let on an assured shorthold tenancy after 6th of April 2007. Our system will work out the rest for you. If your documentation or certificate mentions DPS (Deposit protection service) or MyDeposits then you are not a customer of ours for this deposit and should contact these alternative schemes. As the home of deposit protection we've got you covered. Sign up today and benefit from our industry leading advice. Keep up the good work. Just remember to select Agent or Landlord as the type of account. Latest news. © 2021 The Dispute Service Limited, All Rights Reserved. Member login credential provides access to all functions for that member. particular tenancy deposit. I’ve used the TDS for all my tenancies since protecting deposits with an independent organisation became law. Also, if you login or enter the certificate code, our system will direct you to the correct scheme if your deposit is protected by TDS. The Tenancy Deposit Scheme is a multi-award winning, Government-approved provider of tenancy deposit protection and alternative dispute resolution. We are a Government-approved, award-winning tenancy deposit protection scheme providing Insured and Custodial deposit protection. This is so that we can create a secure login account within our Custodial Scheme. This information will be on the deposit protection certificate and will be included within the ‘prescribed information’ with your tenancy agreement. Agents and landlords cannot raise a dispute if they are using TDS DIRECT. Starting a tenancy; My tenants are moving out; I want to know more about disputes; Submitting a single deposit; I'd like some letting guidance; I'm a tenant. Tenancy Deposit Protection (TDP) was first introduced in 2004 as part of the Housing Act. With both Custodial and Insured options, we have your deposits covered. If you are looking for our Insured scheme please go here.. TDS is the first choice in tenancy deposit protection for landlords and agents. Also, if you login or enter the certificate code, our system will direct you to the correct scheme if your deposit is protected by TDS. Find out about our professional deposit protection services for landlords, letting agents, businesses and tenants in the private rental sector. Therefore, this site has been designed to meet the Web Content Accessibility Guidelines 1.0. I always find the TDS webinars interesting and informative. Tenants will not see this option on their deposit summary page. Tenancy deposit schemes are in place to protect both the tenant and the landlord.