This is also the reason it most likely works and goes through at the dealership because there usually placed in populated areas of the town / cities of course. That will keep the system from rebooting. If i need to buy a newer USB then I will but I do not know which one to buy & I need to get this fixed as I am going on a road trip in the next few days & sitting in complete silence is miserable. This dealer is just terrible. Used 8gb USB stick and it takes ~45 minutes. Woke up this morning with a dead truck. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. I am haveing the same issue as many. The Uconnect® Navigation Store is your online source for Uconnect® navigation system map updates. As a result, the uconnect console screen is frozen or rather flashes the Chrysler/Sirius logo constantly. https://www.driveuconnect.com/support/software-update.html, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Read about system updates, FAQ & more. Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. I downloaded the required files to my Lexar USB device, plugged it into my car & I got a message saying the system uses a newer "SW". Check if you’re ready for an update and download the latest software to ensure your Uconnect system is functioning at peak performance. I have to say I was a bit worried during my update. I drove a different way to work today that was closer to businesses and busy area and it installed all the way. Discover . I also had the phone service message. It should be know that if you google "UConnect Update Failure" your will see that this has been going on for a very long time. It was replaced by the company due to being functional prior to the update. I recently had my 14 Ram at my local Dodge dealership for a uconnect update from 18.13.17 to 18.45.01 when I picked up my Ram it still stated the previous original software so when I notified the dealership they said it will not update visually on the screen Uconnect said otherwise has anybody else had to do this update thanks maybe store the previous firmware in non-volatile memory and have a means to bootload backwards to a previous working version. Once there, put any destination in the nav, start it, and then mute the nav. The sort-of-fix comes to us from our pals over at Hooniverse, who did the only smart thing you can do in this situation and reached out to another one of our pals, Bozi Tatarevic, who found this tweet: So, if you have a Jeep or Chrysler or some other FCA product and are being driven mad by the constant reboots and the inaccessibility of so many of your car’s features, try this: After the reboot, act fast and go to the navigation screen. I have tried update several times now! Seen differences between version 6 and 12: - Black background (instead Red), I believe used units go for anywhere between 300-1000 based off the vendor. Apps. But it did not fix the issue. This is the Uconnect® support page for Ram trucks and vehicles like the Ram 1500 & Ram 2500. Bought the car a little over a month ago. New member here, first post. How to do a Uconnect 8.4 update yourself.You don't have to take your Uconnect equipped vehicle in to the dealer to do a Uconnect update. The issue causes the system to reboot every minute or so, which is incredibly annoying, to say the least. 2018 JGC Altitude. “Over the air uconnect update caused the radio to freeze. I am never updating this software again. Jump to Latest Follow 21 - 40 of 209 Posts ... Really hoping they come out with another update lol . Based on a YouTube video on updating the system software I stuck a memory stick in the remote USB port in the glove box, not the one on the 430N faceplate. Uconnect told me to drive in a circle 5 times counter clockwise. Hi all, I am having issues with my 2017 Cherokee. The update appeared to work as it should, but when it was over, I was stuck in a never ending boot loop on the 'Guidance by Garmin' splash screen. Each map update keeps your system operating at peak performance with essential data including new and modified roads, addresses, signage, points of … If you’re bored and, inexplicably, decide to do a search on Twitter for car infotainment systems,…. This temporary work-around will at least keep the system from rebooting, if nothing else. My guess is he is typing the vin in Uconnect instead of following the TSB like it says. They didn't offer to help whatsoever and simply said once you get to that step you need a new unit. Simply enter your vehicle identification number (VIN) to check for any updates. I am haveing the same issue as many. Killed my battery and now have it on a battery tender. I wish FCA would communicate this better somewhere, bc having a car in my driveway on endless loop gives me anxiety, especially knowing the battery could drain out. The Uconnect update has failed!! JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. I updated my uconnect from version 6.x.x.x to 12.00.24.01. Sticks at 1%, Gives bolo software failure message. So... if your update is failing at step 11 with regards to the wireless card or Sierra error, get in your jeep and drive to a different area with better signal. I just entered my vin and it provided the install file. Was able to finally get it to accept and update, hoping it would fix the problem. The official download site insisted that I had the latest update. UConnect is on the fritz: Chrysler, Dodge, Jeep and Ram infotainment users are reporting problems A recent software update to Fiat Chrysler's system is giving owners headaches By Greg Collins My 2016 Jeep Cherokee Update to 17.43.01 hangs at Unit 11 - Embedded air card. Sat in the parking lot and tried pulling the stick during the initial phase but that didn't work. Thanks . Sticks at 1%, Gives bolo software failure message. I am not technically savvy so I do not know what this means. Reply. Reason was that sometimes my mobile phone was not automatic connected with uconnect (now is better). You can PM me and I can assist with the steps I took. Save Share. Senior Editor, Jalopnik • Running: 1973 VW Beetle, 2006 Scion xB, 1990 Nissan Pao, 1991 Yugo GV Plus, 2020 Changli EV • Not-so-running: 1977 Dodge Tioga RV (also, buy my book! Remove USB Drive while Uconnect is checking the integrity of the ISO (during Pre-Update ISO validation). Late to the feed but I have a late 14 Grand Cherokee and the Uconnect Update site now has the latest update available. Turn Key to the Run Position. Contact Uconnect support team? There are SEVERAL class action suits pending action. I got the message again that it was searching for a USB to do an update so I plugged in the USB and now it is stuck in a loop between Insert USB and the Wait 2-5 minutes. I am trying to avoid that at all costs but I just want my radio back! Yes, they told me to take to dealer, and dealer told me it is out of warranty and bricked. I got the file from Sox' site. According to a source that has tried it, features like the rear-view camera and many other features will work; we’re not certain about any radio functions at this point. Dealership says $250 to do the update and if it fails another $1,000 for a new radio! I know you can’t just do “copy this .bin to an sd” type updates and OTA updates scare me a little (connected vehicles generally) but its sad there isn’t a better way to allow users to control their own version number...at least to a small extent. So, as strange as it sounds, driving around worked for me. Uconnect Updates. I didn't receive any errors but it kept stopping during the 14 updates. uconnect website shows update available after entering VIN Followed instructions and downloaded file and extracted to NTFS formatted USB stick When putting USB stick in the socket in the car display just shows "Cannot Play" Any advice or pointers anyone ? Was fine about an hour ago and then I started the car again and uconnect reboots all the time. CHECK FOR SOFTWARE UPDATES 13 Seriously this is all you have to do, get the jeep out of the garage or wherever you are and drive to your local Walmart or other populated areas and just hang out and watch the update go through. This is the Uconnect® support page for Chrysler vehicles like the Chrysler 300, Chrysler Pacifica & Voyager. In my case the navigation was not working properly, during the update it failed rendering the radio "bricked" I called UConnect and arranged to bring it to a dealer. Again just drive to somewhere else and the update will go through, no need for all this crazy disconnect battery and constantly trying the update over and over. My 2016 Jeep Cherokee Update to 17.43.01 hangs at Unit 11 - Embedded air card. I heard it uses Sprint service, so I can see why it would be shotty. Who wants to re/disconnect their battery every time they stop/start their car? I experienced the same issue and the reason it worked for one person "driving around for a few miles" is because steps 11-15 require a stable data connection. Garmin Support Center is where you will find answers to frequently asked questions and resources to help with all of your Garmin products. Once downloaded, you can install it on your vehicle using a USB drive. And, for the record, Spotify still doesn't work. Outdoor Map Update Cycling Map Update Golf Map Update Golf Course Locator. Go here and download it to a usb flash drive. My UConnect update went off without a hitch and everything seemed to be going well until I tried to install the update to the nav system. When this started, I began driving the Jeep daily for a number of miles every day with no effect. Don't give up. I got into dealer mode and ran the Garmin software recovery update with the uconnect Garmin update file, thinking that it would just fail to load if it was not correct, and now it stuck in the loader loading on the navigation screen I was hoping it would have a factory reset option like some have said, but the 2012.5 i guess do not. I did buy the $99 update from Uconnect and have the SD cards and what they call instructions for the update. Still Stuck in loop. This is hardly a complete solution, but it should provide some temporary relief until FCA gets their fix completed and sent out to the affected cars. Update without big problems. There OTA (over the air) updates not included in the update that you use via the USB Drive. Idk... very frustrating! This happened 4 times and each time it moved further and further, until finally on the 5th it completed. No issues and no phone requires service nonsense anymore. Similar issue, uconnect had to be replaced unfortunately. Find information about system updates, voice commands, & more. And, for that matter, I do have a strong 3G connection in my garage. Mine was an issue with the update bricking my uconnect. Garmin Technology Garmin Connect Connect IQ Garmin Sports Basecamp Garmin Express Garmin Pay Info Garmin Indoor Training Third-Party Music Provider Garmin Health Enterprise Solutions Blog. After this process, Uconnect successfully booted back up, and I was able to use Uconnect while waiting to schedule and get my vehicle in for service. I knew this was a thing because my buddy used to work for chrysler years ago and they had to do that. ...or has time to bring to dealer? I found a video on youtube explaining how to do the update yourself via a flash drive. : https://rb.gy/udnqhh). Software . Tried removing usb trick. This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat and Chrysler vehicles. NO SUCH LUCK. That took all of 5 minutes. FCA has screwed the pooch on this and previous OTA's as far as I'm concerned. I got the update from uconnect directly, it was a pretty straight forward update. Yeah it's pretty sad. I know shocking! With my 2015 Grand Cherokee I tried to do a manual update via usb (from 17.11.07 to 18.45.01). Push the phone symbol button on the steering wheel and say a command.