This is bogus! Then, outline any proof you have that you returned the car … Return clerk too busy with returns to do much more than take cursory look at the car and send me on my way. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. No mention of any damage to the vehicle. Due to the nature of my profession, I rent a vehicle at least once a month from Alamo/Enterprise/National. If no damage, just pay with a different card - they will let you switch your payment type when you are returning the vehicle (right on the handheld return units). While you can also call the rental car company's customer service line to dispute a damage claim, follow up in writing. All business will get complaints. Ripoff Report has an exclusive license to this report. Alamo Rent a Car is a car rental agency in the United States. Alamo.com offers a variety of vehicles for Alamo Rent A Car at many airports in the US to meet your car rental needs, including: economy, fullsize, hybrid and luxury cars, SUVs and minivans. Rental Car Discussion - Alamo Rental Car/False Damage Claim(?) Subject to additional terms, conditions and exclusions. Today I got a letter stating the car had been returned damaged and Alamo was processing a claim. https://www.ripoffreport.com/report/alamo-car-rental/jacksonville-florida-damage-1503821. This is the best way to manage and repair your business reputation. Top 10 Car Rental Scams Everyone Should Know About. It may not be copied without the written permission of Ripoff Report. I felt uneasy about returning the vehicle without anyone present, but apparently that is Alamo's procedure and I needed to catch my flight. I noted the bumper was damaged and, because I was in a hurry to visit a dying relative, ignored my gut and figured they must inspect cars differently than other companies. The election of any SLP coverage offered by Alamo might duplicate, void or cause your own policies to become excess coverage. They don't provide any time stamp photo showing the damage, don't even tell you the damage. PAI & PEC are available for an additional charge as stipulated on page 1 of the Rental Agreement. Now they are trying to pin an unknown amount of damage on me from some collection agency affiliated with them. The car was in good condition, with no damage. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Short The car was in good condition, with no damage. If the rental car companies are going to get serious about this, then they need to inspect the car with a checklist and photograph it, when it's rented and when returned, and stop putting the … We got the new vehicle and returned it to the Atlanta airport. There was no damage Yesterday I received a letter in the mail from the Alamo's Damage Claim Unit reporting that the car I rented from them two weeks ago was damaged during the time it was in my possession. Please type reference number 130401-002508 in the subject line. Call Headquarters on 314-512-5000. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Passengers are covered only for accidents occurring while they occupy Vehicle. $10,000 (MN only), Accident Ambulance Returned the car in Jacksonville with no damage. Director: Ricky A. There were no attendants, just a return line and drop box. Loss or damage to property while actually being worked upon, or while in the care, custody or control of any common carrier are also not covered. This report was posted on Ripoff Report on 01/12/2021 12:12 PM and is a permanent record located here:
Vergessen Sie nicht, dass Sie auch Annehmlichkeiten wie Navi, Kindersitze und vorausbezahlten Kraftstoff zu Ihrer Buchung hinzufügen können. This created unexpected problems. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Alamo Car Rental. Call Customer Care on 1 (888) 233-8749. I have tried contacting this department a number of times and was on hold the entire time till it finally disconnects you. Who is ED Magedson - Founder, Ripoff Report. ... Where did you return the Alamo rental car? This is stated in the middle of the four page-long fine print that you probably never read. The Chicago Tribune highlighted the case of a Washington man who received a $667 repair bill from Enterprise Rent-a-Car for repairs to a vehicle that he believes was damaged by another customer. Car renter disputes Alamo's damage claim. $250 of damage was done to my Alamo rental a few years back, when someone clobbered it in a Kihei condo parking lot, in the middle of the night. To file PAI/PEC claims, obtain a claim form from any rental office of Owner, complete it and return it with a copy of the Rental Agreement to: Xchanging, P.O. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. I parked in the line, dropped the keys and went on my way. PAI & PEC Exclusions: PAI shall not cover any death or injury caused wholly or partly, directly or indirectly by suicide, attempted suicide, or self inflicted injury; aircraft travel, except as a passenger in a licensed aircraft on a regularly scheduled flight; committing or attempting to commit a criminal offense; an accident which occurs while under the influence of alcohol or narcotics, unless prescribed by a physician; an accident which occurs while participating in a prearranged or organized race or testing of a vehicle; war or any act of war; or engagement in an illegal occupation; nor shall this insurance be in effect if Renter converts Vehicle or during any period Renter is in violation of the Rental Agreement. Drivers choose from a wide variety of cars, trucks, SUVs and vans, including everything from economy sedans to luxury sports cars. $600 per person; $1,800 maximum coverage for all covered individuals during the Rental Period. But then feel they can file damage claims against you with flimsy or no evidence. Copyright © 1997-2021, Ripoff Report. When I returned it a few days later it was very early morning. It was a one-way car rental. All rights reserved. A polite but firm response to the car rental company’s claims department, with copies to the insurance commissioner in the state in which you rented the car, sends a clear message: If you don’t drop this frivolous claim, I’ll appeal my case to a higher authority. Based in Clayton, Missouri, it has branches across North America, South America, Africa, Europe, and Oceania. Alamo (an Enterprise company) has verbally claimed I put a "ripple" in the passenger door of a rental car (for which, if I "did it", I have insurance -- but they refuse to provide the information necessary to pursue a claim). Comments. Beware. Then contact your personal auto insurance company and establish a claim for damage. Your own personal auto or umbrella policies or credit card coverage may provide rental car liability coverage; however, Alamo cannot interpret or provide advice with respect to what they may cover. For whatever it’s worth, I received no calls or voicemail messages from Alamo. We would like to look into your damage claim. Renter shall be deemed to have converted Vehicle whenever Vehicle is not returned to the Owner by the return date or by the extended return date. Include the dates you rented the car, the location, and the make and model of the car you rented. There … I filed a report with the Florida Attorney General asking them to look at this issue. Close Start New Claim . ClassAction.org is investigating allegations that Enterprise Rent-a-Car, Alamo Rent-a-Car and National Car Rental are sending bills to customers for scratches, dents, windshield damage, and other cosmetic damage several weeks, and in some cases months, after the customer … Resolved Alamo Rent A Car — false rental car damage claim scam A APaisley79 Dec 09, 2019 Review updated: Jan 12, 2021 I reserved a car from Alamo via Priceline for the morning of October 31, 2019. No. Personal Accident Insurance / Personal Effects Coverage (PAI/PEC): US(Where available): If selected and paid for, PAI provides Renter and Renter's passengers with Accidental Death, Accident Medical Expenses and Ambulance Expense benefits. Alamo. For example, a franchisee in Los Angeles would have no problem with a small ding, but another location in, say, Phoenix, might rush to repair the blemish. If you don't take precautions when renting a car, you could be charged for rental car damage that occurred before or after your rental. Visit Customer Care Contact Form. This is bogus! Alamo is a rental car provider with locations around the world. Any one have experience with Alamo claiming you damaged a car? You’ll see the charge on your statement, and you may receive a notice via email. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Damages for which Renter is also responsible include but are not limited to: loss of use regardless of fleet utilization (total labor hours from the repair estimate divided by 4, multiplied by the daily rate on the Rental Agreement Summary), claim administrative fees ($50 if the repair estimate is less than $500, $100 if between $500 and $1499, and $150 if greater than $1500), diminishment of value (10% of the repair estimate if the damages … I felt uneasy about returning the vehicle without anyone present, but apparently that is Alamo's procedure and I needed to catch my flight. https://www.ripoffreport.com/report/alamo-car-rental/jacksonville-florida-damage-1503821. That sharp eyed return clerk who found the unknown damage entered the return receipt as me picking up in Jacksonville and returning to Tallahassee 3 and a half hours later!!! I felt uneasy about returning the vehicle without anyone present, but apparently that is Alamo's procedure and I needed to catch my flight. - Please if anyone can help me with this matter! But did not rent it from Alamo. |, Don't let them get away with it!® Let the truth be known!™. Alamo.com offers a variety of vehicles for Alamo Rent A Car at many airports in the US to meet your car rental needs, including: economy, fullsize, hybrid and luxury cars, SUVs and minivans. Ask them for a record of all rentals for that car between the time you returned it and the date of their damage claim letter. Ask the company for a written description and photographic proof of the damage. No mention of any damage to the vehicle. Consumers want to see how a business took care of business. I parked in the line, dropped the keys and went on my way. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. What to Do if You Receive a Damage Claim on a Rental Car. Alamo Complaint: Fraudulent Claims On Car Damage Car Rental 3 Min Read ARIZONA — I recently graduated from AIT (advanced individual training) from the army and my mother and friend Dec. 25, 2011 Updated: Dec. 24, 2011 5:24 p.m. Facebook Twitter Email. The purchase of PAI/PEC is optional and not required to rent a car. Und da kommt Alamo Rent A Car ins Spiel – unser hilfsbereites Team hilft Ihnen nicht nur bei der Auswahl Ihres Mietwagens für die USA, sondern gibt Ihnen auch ortsspezifische Tipps für Ihr Amerikaabenteuer. Meanwhile I wait for them to respond to my faxed response that I am disputing their claim. "Renter" is the person who signs the Rental Agreement as Renter. Close Alamo Complaint: Fraudulent Claims On Car Damage Car Rental 3 Min Read ARIZONA — I recently graduated from AIT (advanced individual training) from the army and my mother and friend … Contact Avis Roadside Assist at 800-354-2847. My file is a 1/2 inch thick and processing the claim took 7 months (before Alamo was reimbursed). Unternehmen Sie eine epische One … ALL LOSSES BY THEFT MUST BE REPORTED TO THE APPROPRIATE LAW ENFORCEMENT AUTHORITIES OR THEY WILL NOT BE COVERED. (For rentals commencing in NY and FL the aggregate is $500,000 and for rentals commencing in MN the aggregate is $130,000. Alamo.com offers a variety of vehicles for Alamo Rent A Car at many airports in the US to meet your car rental needs, including: economy, fullsize, hybrid and luxury cars, SUVs and minivans. strict standards for business conduct. $125,000 (NY and FL only) Received a letter from Alamo Damage Recovery unit saying I owe for damages done to a rental car. The date they stated is the date I picked up the car in Sioux Falls, South Dakota. The damage claim dispute with Alamo has finally been resolved (after 75 days) and the claim has been dropped. One wonders if they even have the correct car if they can't get a simple thing like the receipt correct. Car rental customers who received an unexpected or suspicious bill after returning their cars may have legal recourse. Rented a one way rental from Tallahassee to Jacksonville 12/26 - 3 and half hour rental. When you rent a car from Alamo USA, keep in mind that if the vehicle is slightly damaged (scrapes) by a fully responsible and well-insured third party, and if you report the incident to Alamo, they will charge you for the supposed immobilization of the vehicle during the supposed repairs. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Primary coverage for essentially no cost. Note that I am an under 26 driver, so I think that I had a bullseye on me to start. First, I never rented from Alamo. If damage occurs you pay with the AMEX and pay the $29.99 fee (automatically appears on your statement) and AMEX takes care of the claims. Alamo Car Rental Damage Claim for damage that never occurred Jacksonville FLorida. The purchase of optional SLP is not required to rent a vehicle. Expense, not to exceed, Accident Aggregate, not to exceed $225,000 per accident. I picked up a car and there was no pre-inspection, damage form, etc. 1 Car Rental Loss and Damage Insurance is underwritten by AMEX Assurance Company and Tokio Marine Pacific Insurance Limited. Close What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Rental car companies sometimes try to charge you for damage for which they have little or no proof. Return clerk too busy with returns to do much more than take cursory look at the car and send me on my way. Alamo is not qualified to evaluate the adequacy of the renter's existing coverage; therefore the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by PAI/PEC. Don’t click on those slick Ads! The purchase of PAI/PEC is optional and not required to rent a car. If the rental company finds new damage to their car after your rental, they will charge you for repairs. He claims that the dates when the damage occurred … Corporate Advocacy Program: How to repair your business reputation. $100,000 (MN only), $17,500 I called Alamo roadside assistance, told them the issue; and they sent a tow truck to to tow the car and take us to get another vehicle. You’ll probably be charged immediately after you return the car. Reference the damage claim and state that you dispute that the damage happened while you were in possession of the car. Hi I rented from alamo Miami airport on 11/5/20. Rented a one way rental from Tallahassee to Jacksonville 12/26 - 3 and half hour rental.
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