The staff is always super kind. We currently accept a maximum of 2 pets with the exception of the following breeds: American Bulldogs, Pit-bulls, Rottweilers, Chows, Akitas, American … This Listing has been verified by CoStar’s listing verification process, which combines internal screening and fraud detection technology. Being saying all disappointing things, there are also few good and better things like remodeling gym, apartments. Thank you EOS 21 for your great job. Also, be aware that they’ve had at least one murder on the property recently and were previously ‘EOS-21’. The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. A dog park and pools are nice but not worth it if you’re apartment is disgusting or falling apart constantly. Just outside your … There is a strange residue that looks a grayish color after you wash your dishes and don’t dry them immediately or if you leave water to dry on or around your sink... it’s honestly freaky. When I called the office staff to let them know that I had the right to be present at the move out inspection, the lady on the phone acted like I was being unreasonable for not giving them the notification that I was just supposed to magically know about out of thin air. It's not like it even "fixes" the parking issue they have. There were corners where dust had accumulated and the bathroom door had what appeared to be human or dog hair that was painted over. I have lived at Mason at Van Dorn for three years and have enjoyed its convenient location. The dog park they added is great for dogs I guess though really a dog romps in it. Act now and your $24.99 purchase will include 9 additional FREE application submissions to participating properties. One of the reason I chose to move to this property is that each building has a secure entrance that you must use a key fob to gain access. Parking has been improved tremendously (yay visitors’ parking!!) Transit options include Van Dorn Street and Backlick Road. Good luck. I open the windows as necessary. The money you pay here for the space is also not worth it. This community has a Studio - 2 bedroom, 1 - 2 bathroom. first, let us start with the noise, this place is surrounded with 395, Duke street, van dorn street and for most cases you gonna catch the sirens of the fire dept, cop's cars cos the area here is so busy... adding to that the noise of workers early times.. With a TransitScore of 51, Mason at Van Dorn Apartamentos has good transit, including 3 transit stops within 4.9 miles. Link copied … The leasing agent Stephen was very helpful in me moving in. If you come after 7 pm , it is difficult to get a parking spot near to your apartment build or any where in the apartment complex. 4. She was short and abrasive and told me I could be present for the move out inspection. NOW everything has been changed with new staff and management which are not friendly (not all but few which are cancer for tenant including the new manager). Please reach out to us at masonresidentservices@cimgroup.com at your earliest convenience. Hi, And now with all-new amenities, enhanced interior options, and rejuvenated landscaping, Mason at Van Dorn offers discerning renters a new kind of community —one that is truly vibrant, convenient, engaging and connected. We currently accept a maximum of 2 pets with the exception of the following breeds: American Bulldogs, Pit-bulls, Rottweilers, Chows, Akitas, American … 140 South Van Dorn Street is a pet friendly community. The area generally feels safe and family friendly. Rachel is very friendly and will go out of her way to make you feel welcome. I wish the MASON top level management resolve these issue before it gets mush worst and worst. Mason at Van Dorn Apartments is located at 140 S Van Dorn St, Alexandria, VA 22304 in the Landmark-Van Dom … I moved EOS 21 in 2010 which was great time. There are no reviews for this property. M - F: 9:00 am - 6:00 pm; S: 10:00 am - 5:00 pm; Su: 12:00 pm - 5:00 pm; More Info. Mason at Van Dorn is an apartment located in Alexandria County, the 22304 ZIP Code, and the Alexandria City Public Schools attendance zone. Finding a parking place after 5pm take about 30mins, seriously! Ratings & reviews of Mason At Van Dorn in Alexandria, VA. Find the best-rated Alexandria apartments for rent near Mason At Van Dorn at ApartmentRatings.com. … Plus the prices seemed to have increased and locking yourself out shot from $90 to $200. They greet you by your name and are genuinely caring people. Because my sister moved to US from overseas and wanted to stay with me and my wife. Must apply by 1/31/21. But that being said nothing can prepare you for the inconsiderate resident service staff members, the problems that come with living in an old building and the surrounding neighborhood that could easily spook you. Or sign in if you already have an account. We are happy to hear you have had a great experience at Mason At Van Dorn. CIM is a community-focused real estate and infrastructure owner, operator and lender. Keep up with the excellent job. Tools to help you see this property remotely: Many properties are now offering LIVE tours via FaceTime and other streaming apps. But parking was rough!!! The Mason @ Van Dorn Apartments are a great place to live. Commuting. I've lived here for over 2 years. Staffs were friendly and lovely. As a tenant, am I to be aware and a fortune teller to know their notification policies that I was never notified about? Share Share Copy . 1-Month Cash Back on all Studios! The management team needs to improve its customer service big time. The apartment is very nice and the maintenance team is quick to fix any problems you may have. He never responded to emails so I had to start calling, which is not an easy task as they do not have a direct number that connects to a live person. second, the apartment are not safe from the mice, read any reviews and you won't be surprised. Now basically no one can come around my place. Looking for a quality and affordable builder for your next project? I feel like im the loudest haha. Leasing information: www.cimgroup.com. (703) 468-0123 COVID-19 Update Some leasing offices are not allowing visitors at this time, but most are open for business by phone or email. Claim Property. At first this was just an apartment but slowly but surely its becoming home. Location is central, Features are very good. As far I can tell, in Virginia, a tenant has the right to be present for the move out inspection. There have been times that people who work for the apartment complex or who are contracted have come into my apartment with asking first. The office staff turn over is extremely high; new staff every 4-6 months. I wish not all but some issues are solved in the near future(New Manager and friendly staffs which listen and understand their clients), Easy and better solution for parking spot including guest parking, Working elevators all the time, and organize the amazon hub. I had to take time off from work go to the leasing office to find out what was going on and then go to the bank to put a stop payment on the check. I say this with all sincerity. I had to finally contact the management company. The new management is terrible! Her parents were with her to help her get moved in so they had the visitors pass. In some buildings elevators are not working 2 or 3 times per week. The staff have been nothing but great to me to from day 1. We would like the opportunity to improve and invite you to email us at masonresidentservices@cimgroup.com with additional information at your earliest convenience. Thank you for your feedback. Close to Old Town, National Harbor, and Springfield Town Center. no a/c on a random hot day in spring). No friends no family, nothing. Roommate layout with large rooms and upgraded kitchens and bathrooms. Boy was I wrong. The place looks like it is a low class facility. No parking at night and there's no parking for guests (except the ones where people have to PAY to park). CIM is a community-focused real estate and infrastructure owner, operator and lender. THERE ARE RODENTS IN THE APARTMENTS AND OUTSIDE IN THE PARKING AREA. Mason at Van Dorn is a reimagined community managed by CIM Group, Inc. We value your business and would like to ask that you please contact us at 703-212-2666 option 2 when convenient for you to discuss further. I am truly disgusted with Mason at Van Dorn for this among other things. The rate is good for amount of space you get for a unit, had i not wanted a bigger place closer to work i would be currently renewing my lease for a 3rd year. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process. On the surface they appear very nicely renovated, but it is all surface. Maintenance fixes problems quickly. The staff and maintenance team are great to work with. The week we moved was 4th of July weekend and the ceiling was leaking all in our kitchen. The hallways are cleaned every day, therefore trash is never visible to visitors (one of my pet peeves). If you have kids, this place can be small and I would not recommend it. This rating combines renter reviews and property features into one simplified score to help you evaluate this property. I don’t like how the lifeguards treat the pool water by pouring chemicals in it while we are at the pool because that’s supposed to be treated way before people arrive. We currently accept a maximum of 2 pets with the exception of the following breeds: American Bulldogs, Pit-bulls, Rottweilers, Chows, Akitas, American … I've had two nice encounters since I've been here, and I live on the top floor! Please make an appointment. Send. EOS21 is a nice apartment facility, definitely cheaper than most places in the area and so far I haven't had any major issues. I'm also a huge fan of the pool and tennis courts. Visitors are no longer allowed to park for free. But anyways for the price and location, you have everything literally across the street, its amazing. I lived on this property for two years. I have hated living here since I moved in. Landmark/Van Dorn sits 5 miles due west of the downtown Alexandria waterfront, making a walk along the Potomac River only 15 minutes away. You can’t choose NOT to These days I hate to shop online because it’s hard to get the delivered item. Mason at Van Dorn is located in Alexandria, Virginia in the 22304 zip code. Policy Notice For EU and California Residents Social. The people who work there are super nice and helpful- they seem to care about those who live here. When we went into resident service to ask about security measures they reassured us there are cameras but we later found (when the police arrived) that the “cameras” aren’t placed anywhere around the parking lot!!!! The toilets are small, there is water damage! But here in EOS 21, they helped me to transfer very easily with 30 days prior notice. Some of the people that live here are nasty. I also appreciate the new amazon locker on site! First of all I was promised a credit on my February rent but when I logged into their resident portal it was not there. Moving to what was formally known as EOS 21 Apartments, now known as Mason at Van Dorn apartments was initially our mistake. They've recently renovated the gym and continue to make improvements along the property as well. We pride ourselves on our service and the high-quality standards we maintain and would like to discuss further. What school district is this building in? This is one of the better apartments i have lived in. Famous for its ties to American history, Alexandria today remains a popular city — not just for tourists but also for those who work for the government. Sincerely, Sadly, it will be a while before that happens.... Hello, We appreciate your feedback and would like to invite you to contact us at masonresidentservices@cimgroup.com to discuss how we can help make your next experience more positive. I just moved into my nice studio apartment less than 4 weeks ago. Visitor parking is now charged and promptly towed if not paid. There a a lot of hidden fees and added expenses which are non-negotiable. Our home is beautiful. The management staff cares more about the grounds than the tenants. If you have a pest control business and appliances repair business this is the right place for you.. Its one of the best apts in the area. Try another apartment complex. Again not a big problem. 140 South Van Dorn Street is a pet friendly community. Pest control is NOT A PRIORITY here!!!! On behalf of myself and the team, we are so happy that you are enjoying your residency with us! A lot of people expect high end kissing of the feet and hands but for what you pay for this place is ultimately amazing. Only thing i wish that they wuld hve hrdwood floors. They wouldn't give her a pass or a temporary pass. There are roaches in the apartments and rats in neighborhood. Please could you contact me at masonresidentservices@cimgroup.com? I was never notified about the 24 hour notice of move out inspection. Property Manager. I’m living at 4th floor and hated to take grocery specially water packs during elevators out of service. The city is at your fingertips. Expect to buy lamps. So she wrote the information down on a paper and put it in her car for two nights. living at eos 21 has been a great experience for me i love living there its nice clean an great amenities i have not had any problems in the 3 years ive been there...since then my son an nephew has moved over to the community an they love it resident services are great..they are very up beat when something go wrong with your apartment i would recommend anyone to come live there.you will be at home cause thats how they make you feel like coming home.. They shoulder off responsibility or being even welcoming. I thought I was getting a sweet deal at this place. Parking can be hit or miss because they’re expanding reserved parking spots that you require a monthly payment and taking away from the other free parking spots. Please feel free to contact our team at 703-212-2666 if you need assistance with setting up a reservation to use the gym or business center. We are happy to meet you during our working hours. I was told that I could not present at move out inspection, because I had to give a 24 hour notice to schedule the move out inspection. I would gladly pay to have my own parking space and not drive around for 30 minutes after a hard day at work looking for a place to park. Ratings & reviews of Mason At Van Dorn in Alexandria, VA. Find the best-rated Alexandria apartments for rent near Mason At Van Dorn at ApartmentRatings.com. My family and I moved in about a month ago and so far we are in love with the place. If you come after 7pm any day of the week, good luck finding a spot near your building. At this time I don’t want to recommend anyone to this apartment or to discuss with new manger. The place is soundproof, hallways are pretty and clean, kitchens are modern; the price is also much lower than other options in the area with the same amenities. Always beware of scams. .wpgmza_table_category { display: none !important; }.wpgmza_table_address { display: none; }, A CIM Property The negatives are: 1. The down side is that I can't a lot of these facilities due to Covid-19, but looking forward to using them when the pandemic is over! Do yourself a favor and spend the extra $100 per month to live somewhere else. Van Dorn Center is 0.2 miles away, and Van Dorn Station is within a 5 minutes walk. Leasing information. Apartments in this building are about 19% less expensive than the London Park Apartments average. Not enough parking space for for residence ...constant construction repairs early in the am. The price of rent is also good for the amount of square footage you get. With a TransitScore of 53, Mason at Van Dorn Apartments has good transit, including 3 transit stops within 4.9 miles. Maintenance is good with response time but they come so often I know their names. We were an inexperienced newly married couple that didn’t know what to look for when apartment shopping in a new state. I would use very strong language against this piece of trash apartment complex, but I would like decent people to read my reviews. Again, not worth it if you want a peaceful, space to return to and live in as a home! Reasonable good prices, Aminities and features are endless, Good , very efficient and friendly adminsitration. There are grocery buggies left all over the place. Now, the new management can care less how you feel or what you think. Mason at Van Dorn is an enduring and reimagined apartment community in the heart of Alexandria's West End and managed by CIM Group, Inc. Come discover a … They don’t care about their residents. We currently accept a maximum of 2 pets with the exception of the following breeds: American Bulldogs, Pit-bulls, Rottweilers, Chows, Akitas, American … Each response I got was some excuse. I felt like the default is OUT OF SERVICE. Nearby cities include National Harbor, Arlington, Oxon Hill, … I have a 2 bedroom, 2 bathroom apartment and am very pleased with the layout. 844 likes. My neighbors also complained of rat problems, A/C and heating problems, and trash all over the complex. Service slow!!! I love the location! Contact now: Good News! They want to do their own role and regulation. The inside of the apartments are ok but dingy and poorly lit. Thanks There is always someone who help you even on weekends and management employees are much cooperative to residents. Share details of your own experience with this property. They employ a predatory towing service who extorts money from people in order to get out of a towing fee by paying the driver a $50 fee. Any issue i may have had was addressed in a timely manner. live next to people who smoke :/. Sometimes the apartment smells musty despite being cleaned daily but it is an old place after all. You can’t completely control the temperature in your apartment because it’s controlled by a main unit for the whole building. Factors that influenced these ratings include building design, construction, exterior spaces, and amenities. There is never a place to park for residents. I live on the top floor and have had mice in my apartment at least 5 times. I've never had any major issues with my unit. Any maintenance issues we’ve had were fixed quickly. On Saturday June 22, I turned in my keys to move out of my apartment and tried schedule a move out inspection. Though there is a mini mall conveniently located across street with a supermarket, nail and hair salons, CVS, and others, it is not enough to get me to renew my lease this year, unfortunately. The rent at Mason at Van Dorn Apartments ranges from $1,198 for a studio to a $1,627 two bedroom. My son and I have a good amount of privacy which is very important to us. Once my lease ends I am leaving, and I would not recommend this place to ANYONE! Always protect … They shut off the water at least once a month “to work on the pipes”, the elevators barely work, and the buildings are always trashed, and there are mice! Ratings & reviews of Mason At Van Dorn in Alexandria, VA. Find the best-rated Alexandria apartments for rent near Mason At Van Dorn at ApartmentRatings.com. Poor enforcement. I find a note telling me they were there. I had Orkin come in to inspect and they told me that the bugs were in the cracks of the ceiling. No bugs, things are kept clean and the facilities are nice. I appreciate your feedback and I am sorry that you have not had a more positive experience at Mason At Van Dorn. Mason at Van Dorn. 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